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Our Contact Info

Hours of Operation: 9am - 6pm EST

GenePace Laboratories, LLC.
1210 Waterway Blvd
Indianapolis, IN 46202

Frequently Asked
Questions

Here are some answers to common questions we receive. If you don't see an answer to your questions, don't hesitate to reach out to us.

  • Can I get tested for COVID-19 for little or low cost?

    Yes. Both insured and uninsured individuals through the Cares act are covered if they have any symptoms or think they have been exposed to someone that they know has COVID-19. Even if they have been exposed to someone who is sick and doesn't know if they have COVID-19, you qualify for low cost COVID-19 testing.

  • I need a PCR test for travel, can GenePace help me?

    Absolutely! Our locations all provide PCR testing, and you can also get a PCR test done at our partner locations, like the one inside the Indianapolis Airport.

  • How quickly will my results be ready?

    The answer depends on your level of service. At our Indianapolis locations, same-Day tests are resulted by 8PM the day of. Next-Day tests are resulted by 3PM the following day.

  • How will I receive my results?

    Your results will be emailed to you as soon as they are available.

  • Does GenePace provide rapid saliva testing for COVID-19?

    No, unfortunately we do not provide saliva testing for COVID-19 at this time.

  • Does GenePace's Test Cover the Requirements for My Destination Country?

    Unfortunately, we cannot answer that question. You will have to double check with the destination country's requirements and see if our test options fit your needs.

  • Where are your collection sites?

    We currently service the Indianapolis, IN area and the Arlington, VA area

    Our Indianapolis location(s):

    • Downtown Indianapolis @ 45 Monument Circle, Indianapolis Indiana.
    • Butler University Campus @ 4702 Sunset Avenue, Indianapolis Indiana.

    Our Arlington, VA location(s):

    • 1115 Arlington Boulevard, Arlington, US, 22209

Contact GenePace

Check out our FAQs for answers to common questions, or fill out the form below or email us at contact@genepace.com